EQ - the single biggest predictor of performance in the workplace

posted by: Beth Erskine
Last Updated: 03 August 2018
Created: 19 July 2018



“Emotional Intelligence is so critical to success that it accounts for 60% of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.” The Emotional Intelligence Quick Book

Fortunately for all of us, Emotional Intelligence is not a static factor. One’s emotional intelligence changes over time and can be developed in targeted areas. Understanding emotional intelligence can help enhance success on the job and in life.

On August 22, 2018, we'll take a closer look at the role emotional intelligence plays in our community, our workplace, and in our home.  Keep reading to learn more about Susan Rozzi, our expert facilitator.  Then, be sure to register for this dynamic 3 part series:  Communication


Susan Rozzi (pronounced Rosey) is the owner of Rozzi & Associates. She started the company because she had a passion for unleashing the potential for greatness in good leaders and wanted to dedicate the next phase of her career to helping and encouraging leaders.

Rozzi is the former executive director of Leadership Hendricks County (LHC), a community-based leadership development organization with adult and youth programming. Her leadership at LHC established the sustainability of the organization by increasing operating income by 68%, increasing assets by 336%, establishing and funding a 12-month reserve fund, and increasing endowment funds by 300%. Prior to joining LHC, Rozzi served as the associate director of the Hendricks County Community Foundation, managing their grant making, scholarship programming, marketing and communications.

Her strengths are problem-solving, communication, developing people, activating initiatives and strategic thinking. These can be seen through her experiences establishing a marketing department for a nonprofit; running a communications business; managing a call center for a market research firm; and her passion for teaching, facilitating and coaching. Rozzi also spent time in the economic development field, which included working for The Indy Partnership and the Indiana Department of Commerce.

Rozzi graduated from DePauw University and earned an MBA from Indiana University. She is an adjunct faculty member at The Fund Raising School at Indiana University Lilly Family School of Philanthropy, certified in EQi-2.0 and EQ 360 (emotional intelligence assessment), and a Certified Real Colors (temperament assessment) facilitator. She is a 2009 graduate of Leadership Hendricks County, a Board member of the Indiana Leadership Association and serves on the United Way Hendricks County Advisory Board. Rozzi’s daughter, Sarah, is a junior at Anderson University, pursuing a degree in Visual Communications and Business Information Systems with a goal to be a UI/UX designer and front end developer. 





 Grow. Serve. Lead.

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